Facebook largely drives paid activities while Twitter remains an essential platform for advertising because of its many benefits.
However, with more than 500 Million daily tweets, it becomes increasingly difficult for brands and businesses to tap into the right conversations at the right time.
So how can you advertise on Twitter more efficiently to reach the right audience? How can you meet your goals with Twitter advertising? What elements make an effective Twitter ad? We’ll tell you how!
The Right Objective
This is the first and often most overlooked step when creating an ad. Knowing your key objective is important to get the most out of your social media spend.
For example, if your goal is to drive traffic then choosing engagements as your goal may not be the right move.
Twitter has the following objectives that allow you to reach the right people to enable the desired action:
Website Clicks & Conversions
When to use it: You want to drive traffic to your site, and you want people to take action (i.e. downloading a whitepaper, registering for your event, subscribing to your newsletter, making a purchase).
What you pay for: Number of clicks that lead to website visits.
Key metrics: Cost Per Clicks, Cost Per Conversion, Click Through Rate.
When to use it: You have posted a fantastic tweet you think has the potential to engage a lot of people. You promote it hoping people will engage with your tweet.
What you pay for: Paid engagements on your tweet. Anything that’s organic as a result of your ad is free.
Key metrics: Cost Per Engagement, Engagement Rate.
When to use it: You’ve been tweeting for a long time, and now you’re looking for more followers. The more people you have in your community, the stronger the network for engagement.
What you pay for: Paid followers.
Key metrics: Cost Per Follow, Follow Rate.
When to use it: You have something in your arsenal that’s worthy of everyone’s attention This time awareness is your campaign objective. Perfect for top of the mind recall.
What you pay for: A Thousand Impressions. Note: Reach is the unique number of people your ad has reached, and an impression is the number of times they have seen your ad.
Key Metrics: CPM or Cost Per Thousand Impressions.
When to use it: You made a video and you want everyone to see it.
What you pay for: Promoted video views. (Note: Nearly 90% of all Promoted Videos are viewed on mobile so it’s always good to optimize the video for mobile users.)
Key Metrics: Cost Per View, View Rate.
App Installs or Re-engagements
When to use it: You want to drive installs for your mobile-app or you want to re-engage with your existing users.
What you pay for: Installs of your app. (All other engagements are free)
Key Metrics: Cost Per Install
After choosing the right objective and the duration of the campaign, it is important to detail your campaign with effective targeting.
Targeting is the crux of a successful campaign. With millions of conversations going on, it’s important to define the audience that will help you reach your goal.
Just like every other advertising platform, Twitter gives you the ability to target your audience based on demographics and psychographics.
Here are a few great examples of some of Twitter’s targeting features:
One of the most powerful features of Twitter — keyword targeting — helps you target based on intent.
With the right keyword targeting, your ad reaches out to people who have recently used that phrase in their tweets or have searched about it on Twitter. Here’s one of many great examples by Twitter on how to do it right:
“Suppose your company sells baby clothes. Your phrase-matched “boy infant clothes” keyword from your search campaigns is unlikely to reach many users on Twitter, because people don’t Tweet that way. Why not reach an interested audience by trying a keyword like ‘it’s a boy?’ Eight thousand Tweets per week contain ‘it’s a boy’; almost zero contain ‘boy infant clothes.’”
Username & Interest Targeting
Use interest-based targeting when you want to reach a larger audience base. With over 350 categories to choose from, interest-based targeting can be a good way to test your campaign and how a certain group of users respond to it.
Couple this with username targeting that helps you reach out to followers with interests similar to the account you have targeted. For example, if you target @buffer, a social media management tool, your ad will reach people who are likely interested in digital marketing and social media.
This is a hidden gem within Twitter. With tailored audiences, you can reach out to people with highly relevant and targeted campaigns.
Here are three ways you can use Tailored Audience to make your ad effective.
Bidding is the most important part of any campaign. When you are new to Twitter, it is often unclear what you should be bidding in the first place.
A general rule to follow is to never use automatic bidding unless you want to reach a large pool in a short span of time.
Always make use of manual bidding and set a maximum bid (the most you are willing to pay per engagement) for your campaign. Click here to learn more about Twitter bidding best practices.
Creative and Copy
Your creative and your copy can make or break a campaign. Use clean, mobile-optimized images, and action-oriented copy.
Here are some overall best practices for creative and copy:
Align the creative with your brand identity
Write a tweet that speaks directly to your audience
Always A/B test the creative and copy, measure the results and choose the ones that perform best
Remember: Twitter is all about trending topics. Choose creative and copy that reflects trending elements to catch more attention. (Note: If you aren’t running an engagement campaign, don’t use hashtags in your tweet copy. Unnecessary hashtags distract the user from taking the desired action.)
When done right, Twitter advertising can serve to be a huge boost for campaigns. Make use of the right objective, focus your targeting, bid manually, and make stellar copy and creative to stand out and win at the Twitter ads game.
Capturing a lead — someone who has a potential of providing revenue to your business — however, isn’t an easy job. In fact, for modern day marketers, lead generation is one of the biggest challenges in 2017.
According to BrightTalk, 80% of them report that their efforts are only slightly or somewhat effective.
While an increase in social media penetration and its familiarity has contributed to quality leads and helped sooth down a marketers’ anxiety, it still isn’t close to the oldest and the most effective medium for lead generation: e-mail marketing.
Email has come a long way. According to the Radicati group, we are nearing a worldwide user base of 3 Billion by 2020.
In 2014, McKinsey released a now widely cited study. It highlights that email is almost 40 times more effective than Facebook and Twitter combined in helping your business acquire new customers.
These numbers are huge. However, they don’t just put light onto a bigger market to tap in for lead generation, but also serve to be an alarming call to get intelligent and smarter with email marketing.
In this article, we explore 4 ways you can use email to generate and close leads — the smarter way.
This is where email Personalization & Segmentation become critical to your lead generating email marketing strategy.
Econsultancy reports that businesses who personalize email report a 14% uplift in sales. However, while the commercial case is strong here, only 5% of companies are personalizing their emails.
In an age where an average user receives an average of 121 emails per day, segmented and personalized emails help companies stand out. So how do you do it right?
At the core, it is all about defining your audience based on certain parameters. An important thing to remember is that personalization goes beyond calling people by their names in the email body and subject.
Email automation is one of the most important (and smartest) aspects of email marketing today.
In fact, in a report by Marketo and Ascend2, 91% of the most successful users agreed that marketing automation is “very important”.
Here’s an example:
A user visits your e-commerce website, checks out your product, adds it to the cart and bounces off.
In traditional marketing, the user will still receive emails but they will not be relevant, targeted and personalized. Moreover, these emails are manually driven.
Where marketing automation excels is by triggering emails based on user activity. These emails are part of marketing automation or drip marketing campaign.
In our example above, the user will receive a triggered email informing them about an item in their cart. Few days later, they will get a 25% discount on the product.
Marketing automation enables trigger-driven, behavior-based emails that you create in advance — saving you time, energy, and heaps of money. This makes an email more personal, relevant, and timely — which is at the core of email marketing.
If you plan to run email marketing at scale, data will be the crux of your strategy.
Measurement and analytics of your email marketing strategy leads to smarter decision — which in turn increase the overall ROI based on optimizations and changes. So, what are the metrics you should you measure and analyze for intelligent email marketing?
Click Through Rate: Click through rate is a measure of whether or not your email sparked interest in your target audience. It’s important to factor in the various parameters that affect CTR before making optimization decisions.
Conversion Rate: After someone has clicked on your email, the next goal is for them to perform a desired action. This can be purchasing a product or filling up a lead. Whatever the end goal may be, conversion rate tells the story of how relevant is the overall offer. If you are consistently seeing a poor conversion rate, it is important to optimize the strategy.
Forwarding rate: It is vital to keep an eye on the email sharing rate or forwarding rate metric. Forwarding rate determines the relevancy of your email and also the number of new users you can generate. Hence, it becomes one of the important metrics to track.
ROI: There are many ways to calculate ROI and it depends what you want to achieve from your business. On a simpler level, it is a factor of all your investments and the profit you made from it.
Measurement and analytics is critical for an intelligent email marketing strategy. Data driven decisions hardly go wrong.
“By the end of 2018, worldwide mobile email users are expected to total over 2.2 billion”. — The Radicati Group “Email Statistics Report, 2014–2018”
The growth of mobile as a means of email communication has been nothing short of tremendous.
According to Emailmonday, Mobile email opens have grown by 180%. So, if you are a modern day marketer without a clear mobile first strategy for email marketing, then you are missing out on a lot of leads, customers and added ROI.
With a mobile-friendly email, you ensure consistent communication across devices. A mobile friendly email is tailored to mobile and has elements stacked up in a manner that creates better experiences.
Some of the key elements include shorter copy, using a larger font size and having a distinct call to action .
Here’s a great infographic by Salesforce that highlights key mobile-friendly elements that should be part of your next email.
Clearly, marketers have taken notice. Which is why an average user receives about 121 emails per day.
So the next time you send an email, make sure your business stands out by practicing smarter and intelligent email marketing. Today it isn’t just a best practice, it is necessary for a successful marketing strategy.
This article was originally published on Mailigen — a ridiculously awesome email marketing platform for all your business needs.
If there’s only ONE skill you can develop and be good at, it should be that of having a Growth Mindset.
As you grow older, life is going to get tougher (don’t let anyone tell you it’s going to be easy).
You will face many obstacles and roadblocks that will stop you from achieving from what you want to do. You will also feel dumb a lot of times.
But all that’s okay. Feeling a little dumb is fine. What isn’t is the notion that you will remain dumb on a particular topic forever.
The world is moving at an unprecedented pace. There are technologies and inventions popping up everyday from every corner of the world.
So, how do you keep up?
You can choose to have a fixed mindset. You will become stagnant and sooner or later someone more dynamic, agile, and growth driven will replace you.
Or you can develop a growth mindset. This way, you stay curious, learn, and be at the top of your food chain.
Growth mindset is a push you need to provide yourself every day so that whenever you feel you do not know about something or you can’t do it because you lack the knowledge, you take that challenge head on.
Growth mindset is an always on activity — a habit more than a skill.
Doesn’t matter if you are 18 or 38, aim to develop a growth mindset. It will benefit you your entire life.
Facebook’s news feed algorithm is an ever-changing entity. Visit the site that tracks these changes, and you will see an enormous number of tweaks happening every month.
In early 2012, Facebook made significant changes to the news feed algorithm. One such change led to a plummeting organic reach for Facebook pages.
When businesses started noticing this decline in organic reach, Facebook addressed it with the following statement:
“Based on a recent quality check, we made an adjustment to the news feed algorithm to respond to the negative feedback signals of spam and people hiding posts. Current signals show the adjustment has been successful. The median reach of Facebook pages has remained the same while spam complaints and stories hidden by users have fallen significantly.”
As years passed, businesses and brands kept on noticing a decreasing trend line for their organic reach. In 2014, Social@Ogilvy published a report on the state of organic reach and how it is approaching zero. Their analysis found organic reach for pages — with more than 500k fans — had dropped to as low as 2%. For pages with less than 500k fans, organic reach dropped to 6%.
“In December of 2016, we had only 8 posts with 10,000 reach or less. In January of 2017, that had grown to 80. In February, 159. And in March, a ridiculous 242 posts were seen by fewer than 10,000 people. And while late 2016 saw record lows in that lowest quartile, that 242 is far above any prior month in our dataset. And we were seeing a steady decrease in that 25,001 to 50,000 quartile. That had gone from 248 in January 2016 to 141 in March 2017.”
Following this came another big update. In January this year, Facebook made changes to the news feed algorithm to show the most relevant stories to its users. As a result, here’s what the current Facebook organic reach looks like by Industry:
According to Facebook, the recent news feed change aims to rank updates better than before by introducing two new factors:
Incorporating new signals to better identify and rank authentic content
A new way to predict and rank in real-time when posts might be more relevant to you
To identify which stories make it into your news feed, Facebook has outlined thousands of signals. The most important ones to consider are:
Interest: Are your fans interested in your update?
Post: How are people responding to your post?
Creator: How have you been performing? Do fans love your updates? Do they engage with it?
Type: What type of post is it? A video, link, photo, or text?
Recency: How recent (and relevant) is your update?
At its core, Facebook’s aim is to offer relevant, tailored content in the news feed.
“For example, if your favorite soccer team just won a game, we might show you posts about the game higher up in News Feed because people are talking about it more broadly on Facebook.” — Source: Facebook Newsroom
But even if you create authentic, relevant content, why is organic reach declining? And what does it mean for your Facebook page?
The Reason Behind A Declining Organic Reach
Currently, there are more than 65 million Facebook pages posting an average of two posts per day. When a user logs in to Facebook, their news feed can potentially have more than 1,500 stories at a time. Users with more connections can have as many as 15,000 stories in their news feed at a time. Clearly, there’s more content being published at any particular time than people can absorb.
The rise in smartphone usage has only contributed to the content explosion. Currently, more than 1.74 Billion people are active on Facebook every month. Moreover, the number of pages an average user likes on Facebook has increased significantly over the years.
As a result, there’s a surge in the supply of content, but less real estate available to share content.
Hence, to gain exposure in news feeds organically, brands and businesses compete on more than 100,000 signals identified by Facebook.
What Does This Mean For Your Facebook Page?
As content generation speeds up, organic reach is soon going to be a thing of the past. Does this mean your current page fans will become irrelevant to your business? No.
As noted by Brian Boland, Facebook’s VP of Publisher Solutions, fans of your Facebook page have a lot of value because they can make your ads more effective, efficient and provide credibility for your business. Check out Brian’s article to learn more.
So, what can you do to maintain your organic reach?
Live video streaming is alive and kicking. A quick look at the interest in Facebook live over the past two years shows just how much people appreciate video streaming.
Facebook placed a big bet on live streaming. According to WSJ, Facebook signed around 140 contracts with video creators — paying them a total more than $50 Million.
In its initial days, the social media giant sent push notifications to large numbers of users whenever a page started a Facebook live post. Since its launch, Facebook live videos have had a greater organic reach compared to other forms of content.
While the the number of push notifications have gone down over time, Facebook is still pushing live videos in the news feed.
How many posts should you do in a day? It depends on your industry and how your audience engages with your content. Publishers, for example, post anywhere between 10 and 40 posts per day because they’re constantly updating their followers with editorial content. But, your business shouldn’t necessarily do the same.
Your Facebook page’s organic reach will be healthier if your content is contextual and relevant to your audience. If you publish 7 posts a day that don’t receive any engagement, you will hurt your organic reach overtime.
According to Locowise, pages that posted two or more posts a day got less than 1% negative feedback out of all the people who interacted with them. They also found pages that post one to four times a week achieve higher engagement rates.
When curating content as a Page, share links that have clear, accurate headlines
Overly promotional posts, spammy links, fake news, clickbait tactics, like-bait tactics, etc. get identified as spam and hurt your organic reach in the long run.
Collaboration with other businesses is key to succeeding on a platform that’s cluttered with updates. By collaborating with other companies, you get access to their fans as well as an opportunity to engage with them.
For example, Refinery29 often links back and shares articles from Huffington Post because they speak to a similar audience.
Collaboration not only sets you up for a wider reach but provides your audience greater visibility into your brand and helps you establish your business as a thought-leader in your industry.
7. Feature Your Fans And Make Use Of User Generated Content
On social media, being overly promotional is not the best idea. People want to consume content that offers them something in return. If you’re only promoting your products and services, you will fall short of establishing a connection and trust with your audience.
Try creating content your fans can interact with such as giveaways with a dedicated hashtag or quizzes. You can also acknowledge your fans by featuring a testimonial from them or asking them for feedback about your business. The goal is to make your fans feel valued and look forward to your updates.
As the number of daily active users increases, Facebook’s organic reach is set to decline further. However, by using relevant, contextual, and timely content along with emerging content types, you can drive engagement and results for your business.